SHIPPING & DELIVERY POLICY

 

Our company is in partnership with some of the best shipping services like DHL, FedEx, USPS, UPS, Royal mail and Dpd. Therefore, you don’t have to worry about the shipping at all.

Shipping cost will be calculated at checkout which will be vary location to location and country .If you have any questions please don’t hesitate to contact us at

Info@revorsio.com

Expedited fast shipping:

You will receive the product in 3 to 6 business days once it is shipped within UK.

You will also receive an email confirmation with a tracking number once your order gets shipped.

EASY RETURNS (30 DAYS RETURN & MONEY BACK GUARANTEE)

We accept the return requests made within 30 days after the product delivered to the customer.

The return request will be considered valid only in the following cases:

1- If the product is damaged.
2- If the product is totally different from the picture shown. (There might be a slight variation in design and colour)

Note: There will be no return acceptable on the following claims:

1- No returns on size-related claims (We manufacture every order specifically on the “Made to Order Model” after the order placement).
2- No returns on custom orders because items are specially made for you and cannot be returned.
3- No returns if the customer’s personal view changes after receiving the final ready product without any valid reason.

Please contact us at Info@revorsio.com for the replacement of the item or to initiate the return process.

Conditions for return:

1-The labels and packaging cannot be torn or damaged.
2-Item(s) will be not accepted if there are signs of usage.
3-We accept the return only within 30 days after the receiving of the product by the buyer. The buyer is responsible for paying the shipping and customs and duty fees.
4-Depending on the shipping method and carrier selected, your return package may take several days to reach us.
5-Once your return has been received by our Distribution Centre, please give us 4-6 business days to process it.

Hint: Remember to keep your proof of postage and send your return with a tracking number because we are not responsible for return packages that are lost or stolen while in transit.

DOES REVORSIO.COM ISSUE REFUNDS?

Yes, we issue refunds only under the following conditions:

1- If the customer returns the product fulfilling the required conditions (Only paid amount of product sales price will be refunded excluding the shipping fee).
2- If the customer wants to cancel the order immediately within an hour once the order is placed (the Full paid amount will be refunded).

Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to reach to your account, depending on your financial institution.

If you have any questions or concerns regarding refunds, please CONTACT US at Info@revorsio.com and we will be happy to assist you!

Delivery Times

  • All delivery time estimates are provided by our courier partners and cannot be guaranteed.
  • Unforeseen circumstances, such as traffic or peak periods, may cause delays.
  • Delivery times are measured in working days, excluding weekends and bank holidays.

Order Processing

  • Orders submitted by 2 PM will be shipped on the same day.
  • Personalized items require an additional 5-7 working days for processing.

Shipping Rates

  • Shipping costs are approximate and will be finalized during checkout.

United Kingdom

  • DHL Express: 1-2 day delivery – £4.99
  • Royal Mail: 4-5 day delivery (Free for orders over £20)

Jersey & Guernsey

  • DHL Express: 2-4 day delivery – £8.99

Europe

  • Standard Post: 7-14 day delivery (Duties not included)
  • DHL Express: 1-3 day delivery – £6.99 to £14.99 (Duties included)

USA & Canada

  • Standard Post: 7-10 day delivery (Free for orders over £20)
  • DHL Express: 2-4 day delivery – £9.99 to £15.99

Rest of the World

  • DHL Express: 2-7 day delivery – £9.99 to £29.99

Duties and Taxes

  • Europe: Prices exclude duties and taxes unless Express Shipping is chosen at checkout.
  • USA: Orders under $800 will not incur duties. For orders exceeding $800, customs duties will be calculated at checkout, with a pre-pay option available.
  • International: Prices do not include duties and taxes.

  Important: Revorsio Leather is not responsible for any duties or taxes incurred.